[DOWNLOAD] "Do the Right Thing: How Dedicated Employe..." by James F. Parker ~ eBook PDF Kindle ePub Free

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eBook details

• Title: Do the Right Thing: How Dedicated Employe...
• Author : James F. Parker
• Release Date : January 29, 2007
• Genre: Management & Leadership,Books,Business & Personal Finance,
• Pages : * pages
• Size : 797 KB

Description

This is the eBook version of the printed book.

The #1 Principle of Sustainable Business Success Is Simpler Than You Think

People matter most.

You know that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail–while others focused on doing the right thing remain profitable and growth oriented for decades. James F. Parker shows why “doing the right thing” isn’t just naïve “feel-goodism:” it’s the most powerful rule for business success. Parker’s stories won’t just convince you: They’ll move you. Naïve? No way. In this book, Southwest Airlines’ former CEO proves why doing what’s right is the #1 rule of business success. James F. Parker tells how after 9/11, Southwest made three pivotal decisions: no layoffs, no pay cuts, and no-hassle refunds for any customer wanting them. The result: Southwest remained profitable and its revenue passenger miles for 4Q01 held steady while the rest of its industry nearly collapsed...and Southwest’s market cap soon exceeded all its major competitors combined. These pivotal decisions grew naturally from Southwest’s culture of mutual respect and trust. Parker offers deeply personal insights into that culture, revealing how those same principles are used by other people and organizations, showing you that it’s really not that hard to Do The Right Thing!

Why doing what’s right is the surest way to optimize and sustain value
Putting people first...honestly, for real
Finding great leaders at every level of the organization
Hiring for attitude, training for skills
Achieving unprecedented levels of teamwork (and fun!)

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